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Messages that I delete keep being re-downloaded. How do I make them go away for good?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Glamdring7

ruby2zday
ruby2zday
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I just started using Thunderbird. No problem with downloading and installing the program, setting up my 2 email accounts to be viewed as a unified folder - all went well. Then messages were downloaded dating back more than a year. OK - I sifted through everything and deleted what was not wanted. (Keeping the inbox under 500 messages is the goal.) Then the messages were downloaded again. I deleted them again a few minutes ago. Then got a message stating 229 messages were just downloaded - same ones I just got rid of. I assume I set up the accounts incorrectly but I'm not sure where I went wrong.

I just started using Thunderbird. No problem with downloading and installing the program, setting up my 2 email accounts to be viewed as a unified folder - all went well. Then messages were downloaded dating back more than a year. OK - I sifted through everything and deleted what was not wanted. (Keeping the inbox under 500 messages is the goal.) Then the messages were downloaded again. I deleted them again a few minutes ago. Then got a message stating 229 messages were just downloaded - same ones I just got rid of. I assume I set up the accounts incorrectly but I'm not sure where I went wrong.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I don't think you set the accounts up incorrectly, but I do think your anti virus is ill and needs to stop scanning email. I am sure there is a setting in the anti virus somewhere to turn email scanning off.

ruby2zday
ruby2zday Question owner
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Can you suggest how I can fix it? How can I start over and who should I set up the accounts differently?

Glamdring7
Glamdring7
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How did you setup the accounts before POP or IMAP?

If you're going to set them up again and you previously set them up with POP, try IMAP this time.

Switch from POP to IMAP account

IMAP Synchronization

Let us know how you go.