We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was able to log on to my Thunderbird account via Outlook.com while travelling. Now home and cannot log on using my desktop. Why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

While at home, I was able to log onto my Thunderbird e-mail at my desk top. On vacation, I logged on via Outlook.com on my lap top. Now back home, and I am "told" Thunderbird is unable to connect me to my e-mail. So far, my attempts to correct this have been unsuccessful. Apparently this system is not geared to people with few computer skills.

While at home, I was able to log onto my Thunderbird e-mail at my desk top. On vacation, I logged on via Outlook.com on my lap top. Now back home, and I am "told" Thunderbird is unable to connect me to my e-mail. So far, my attempts to correct this have been unsuccessful. Apparently this system is not geared to people with few computer skills.

All Replies (1)

more options

What exactly are you "told"?