I can't see pictures when on EBAY. I can see them in Chrome and Explorer, but not Firefox. It says Image Not Available where the picture should be.
When I am on EBAY (or other sites for that matter) in the area where there should be pictures, I get a message saying: Image not available
This just started a week or so ago. I am able to see the pictures fine using other browsers, but not Firefox. Any suggestions?
Chosen solution
Oh... if this affects all sites, please check this article: Fix problems that cause images to not show.
Read this answer in context 👍 1All Replies (3)
If you right-click the image in Internet Explorer and check its Properties, is it on the same server as the page or on a different server? Do both have a matching protocol (e.g., HTTP or HTTPS)?
More generally: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Chosen Solution
Oh... if this affects all sites, please check this article: Fix problems that cause images to not show.
Thanks so much for the help. I reset Firefox to its original settings and now the pictures show up just fine.