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The key stokes appear as different characters in FireFox.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by mersmmers

mersmmers
mersmmers
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Typing of any letter, number or character shows a different symbol in Firefox in the address field or the search field. I have DataMask by AOL which does show different characters in it's field, but the correct information appears to me on the screen in Internet Explorer, for example. I disabled DataMask, but this did not change the problem with Firefox. I uninstalled Firefox and then downloaded it again from your web site, but the problem persists. The only other thing I have installed recently is a program called Trusteer Endpoint Protection which was suggested by and downloaded from my bank as something to help keep my security safe. As you can see, this message is appearing correctly while DataMask is showing different letters a I type in Internet Explorer. I could not do this from Firefox.

Typing of any letter, number or character shows a different symbol in Firefox in the address field or the search field. I have DataMask by AOL which does show different characters in it's field, but the correct information appears to me on the screen in Internet Explorer, for example. I disabled DataMask, but this did not change the problem with Firefox. I uninstalled Firefox and then downloaded it again from your web site, but the problem persists. The only other thing I have installed recently is a program called Trusteer Endpoint Protection which was suggested by and downloaded from my bank as something to help keep my security safe. As you can see, this message is appearing correctly while DataMask is showing different letters a I type in Internet Explorer. I could not do this from Firefox.

Chosen solution

I do not have Goggle Chrome nor Zone Alarm Spy Blocker Tool bar or Ask.com tool bar installed on Firefox. I just uninstalled Trusteer Endpoint Protection and this solved the problem when I rebooted Firefox.

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All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by the Anti-Keylogger in ZoneAlarm, so you can disable this feature until ZoneAlarm has released an update.

mersmmers
mersmmers Question owner
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Chosen Solution

I do not have Goggle Chrome nor Zone Alarm Spy Blocker Tool bar or Ask.com tool bar installed on Firefox. I just uninstalled Trusteer Endpoint Protection and this solved the problem when I rebooted Firefox.