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Ever since I installed TB31 I cannot send email to a mindspring.com address.

  • 5 replies
  • 1 has this problem
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  • Last reply by christ1

micrologic
micrologic
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I have one friend with a mindspring.com email address. I cannot get any email to go to this person's email. This just started after TB31 was installed. I have never had this problem with this email address before. TB31 is working real well except for this problem. My friend worked with mindspring.com's techie and found problem on my end. Is there something I can do to alleviate this problem?

I have one friend with a mindspring.com email address. I cannot get any email to go to this person's email. This just started after TB31 was installed. I have never had this problem with this email address before. TB31 is working real well except for this problem. My friend worked with mindspring.com's techie and found problem on my end. Is there something I can do to alleviate this problem?

Chosen solution

It isn't a problem at your end or with your Thunderbird. The error comes from the Google SMTP server trying to deliver the message to the recipient's provider SMTP server. For whatever reason there's a problem with delivering the message. It's something the two email providers need to sort out between them. I'd probably try to have mindspring.com investigate the error message.

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All Replies (5)

christ1
christ1
  • Top 25 Contributor
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I cannot get any email to go to this person's email.

Please explain that in more detail. Do you get any error message?

micrologic
micrologic Question owner
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I get a "Mail Delivery sub-system" message. Here it is: This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed: 

    psk@mindspring.com

Message will be retried for 1 more day(s)

Technical details of temporary failure: Unspecified Error (SENT_MESSAGE): Connection timed out

Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; 

       d=gmail.com; s=20120113;
       h=from:message-id:date:user-agent:mime-version:to:subject
        :content-type;
       bh=godcSQ7BWokGkkNi4feR3PwiMRdOLDfr4KBfrH8eG0Q=;
       b=NwGVZofCzh8umJ2lSZA2wR6pQByUdeLrclGtPxzKjpbUcRbBu7Mfk+G7FbFoKX+1cR
        Ryc4GowPFxIoqQ0cmGNIAo4Ne++0MpmJ4jDi80jeyfEsRPPA91WUi9RPfkKIVZA8+uKa
        mN2bOzSLK654vZo4d6RiF4FNwscVz5ZNTfML3WteT4vLOA4PX8cLygufiiCeAZ+YmYjy
        iY5W11vrVa/WLdnxj2t+sv1x6scoBi72rNPkjnJHGGLUyAv6ADN1zCbsdJ/Fuq/EkNA0
        Clt8eGrPunscawLQi3jYWZ8piAk3M21IHaWQz+pScl12klTuZ4wXUtyf+K8kmNBJb4U9
        pDkg==

X-Received: by 10.236.164.70 with SMTP id b46mr29176566yhl.16.1407639941669; 

       Sat, 09 Aug 2014 20:05:41 -0700 (PDT)

Return-Path: <bob7402@gmail.com> Received: from ?IPv6:2602:304:af2f:ac30:ecfc:f43a:ee19:aa14? ([2602:304:af2f:ac30:ecfc:f43a:ee19:aa14]) 

       by mx.google.com with ESMTPSA id a36sm15198180yho.48.2014.08.09.20.03.20
       for <psk@mindspring.com>
       (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
       Sat, 09 Aug 2014 20:05:39 -0700 (PDT)

From: Bob <bob7402@gmail.com> X-Google-Original-From: Bob <Bob7402@gmail.com> Message-ID: <53E6E0F7.5020202@gmail.com> Date: Sat, 09 Aug 2014 23:03:19 -0400 User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.0 MIME-Version: 1.0 To: Pam Kuder <psk@mindspring.com> Subject: Lost files Content-Type: multipart/mixed; 

boundary="------------080703080500080405040002"

I get this kind of message everytime I send an email to this particular address. I would really appreciate any help you can provide. micrologic

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

It isn't a problem at your end or with your Thunderbird. The error comes from the Google SMTP server trying to deliver the message to the recipient's provider SMTP server. For whatever reason there's a problem with delivering the message. It's something the two email providers need to sort out between them. I'd probably try to have mindspring.com investigate the error message.

micrologic
micrologic Question owner
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It puzzles me since this problem didn't occur until I installed TB31. Is there a way to go back to the last working copy of TB and try sending the emails again?

christ1
christ1
  • Top 25 Contributor
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I doubt it has got anything to do with the TB update. You may try with a different email client.