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What happened to "body" "contains" in filters?

  • 2 replies
  • 6 have this problem
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  • Last reply by AS400mgr

AS400mgr
AS400mgr
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I have several filters that have "body" and "contains" that have stopped working. Opening these existing, and previously working, filters in edit shows the words "body" greyed out. Clicking OK I receive the message "This filter cannot be saved because the search term "Body contains" is invalid in the current context." What context?

I have several filters that have "body" and "contains" that have stopped working. Opening these existing, and previously working, filters in edit shows the words "body" greyed out. Clicking OK I receive the message "This filter cannot be saved because the search term "Body contains" is invalid in the current context." What context?

Chosen solution

Check that the filter is set for the correct mail account.

Can you post an image of the filter which is not working, so the forum can see exactly what you have set.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

Check that the filter is set for the correct mail account.

Can you post an image of the filter which is not working, so the forum can see exactly what you have set.

AS400mgr
AS400mgr Question owner
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I have several pre existing filters that have stopped working. These filters are used to separate incoming messages from a single sender into separate sub folders based on data in the body of the message. When I open these pre existing filters the words “body” and “contains” are grayed out. Clicking OK I receive the error message “This filter cannot be saved because the search term “Body contains” is invalid in the current context.” Trying to create a new filter the drop down options no long contains the option “body.” What context and why has the option “body” no longer available?