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why do my emails put question marks in place of spaces.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

chriscooper
chriscooper
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When I send emails and leave spaces my comuter places question marks where I have left spaces.

When I send emails and leave spaces my comuter places question marks where I have left spaces.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Sounds like the wrong Character encoding is being used.

What character encoding do you have setup here: Tools > Options > Display >Formatting tab click on 'Advanced' button or Menu icon > Options > Options > Display >Formatting tab click on 'Advanced' button

see my example image below I'm using Western(ISO-8859-1) But you could also try 'Unicode(UTF-8)'

You could post an image showing what you have selected, much easier than typing it all out.

Is this only a problem with mail in the Sent folder or also with mail in other folders?

Select the email in the Sent folder click on 'other actions' > View source or View > message source or Ctrl + U

What is in the source code for these lines: example: Content-Type: text/html; charset=windows-1252 Content-Transfer-Encoding: 8bit

You could try selecting the email and then: View > Character encoding what is selected? Try another encoding, note it will only be temporary whilst viewing email.