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When I open TB, under "Accounts", it only shows the option "Create a new account". Option: "View settings for this account" is NOT shown.

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jmu7783
jmu7783
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When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown.

Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc..

The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown. Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc.. The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

Chosen solution

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

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Matt
Matt
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Chosen Solution

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared