Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Imgur freezes, stops my browser from responding then browser shuts down. What's the problem here?

  • 3 replies
  • 13 have this problem
  • 30 views
  • Last reply by FredMcD

more options

Bascially what the question says. I'd go browse Imgur but after a while, it freezes. Then my browser says "not responding". Ocasionally it will start working again after a minute or so, but most of the time it just closes. When I open Firefox again, it usually recovers all the tabs I had open. This only happens when I browse Imgur, it so far has not happened with any other site.

I do frequent Imgur, so I would like to fix this. Can anyone help me?

Bascially what the question says. I'd go browse Imgur but after a while, it freezes. Then my browser says "not responding". Ocasionally it will start working again after a minute or so, but most of the time it just closes. When I open Firefox again, it usually recovers all the tabs I had open. This only happens when I browse Imgur, it so far has not happened with any other site. I do frequent Imgur, so I would like to fix this. Can anyone help me?

Chosen solution

Are you talking about http://imgur.com/ ? I loaded the page with no problem. Can you explain what you see, how does the page load?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Are you talking about http://imgur.com/ ? I loaded the page with no problem. Can you explain what you see, how does the page load?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

So far, it hasn't crashed yet. I think this fixed the problem. Thank you for your help!

more options

Keep an eye out for trouble, and call for help if you need it.

After you are sure the problem is gone, Please flag that post as Solved Problem so other will know.