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IE opens page ... Mozilla says I have to download (and subscribe) for BMG... Why?

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  • Last reply by philipp

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Opening remote web camera view that loads in Internet Explorer. Firefox says I need to "get a free offer" to get BMG. Already in my PC for IE to show it, why do I need "Free offer" to see it in mozilla?

Opening remote web camera view that loads in Internet Explorer. Firefox says I need to "get a free offer" to get BMG. Already in my PC for IE to show it, why do I need "Free offer" to see it in mozilla?

Chosen solution

hello doclogic, this sounds like a problem with adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Chosen Solution

hello doclogic, this sounds like a problem with adware present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware