Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

This connection is untrusted

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by sargan

sargan
sargan
more options

On a great deal of sites I am getting "This connection is untrusted"

This is a relatively new thing, but is happening far too often. I tried creating new profile (after reading the possible causes) no difference. My PC clock is correct.

Checked same sites with IE and Chrome - working fine

For example type in a search in the goggle box ... it returns "connection untrusted" against Google. as per pic ... http://i771.photobucket.com/albums/xx351/Tafflad/untrusted_zpsa9574cf4.jpg

then you click on 'understand the risks' .. then another window then you have to accept that ... before it will open page.

This is very frustrating. Checked same links on IE does not happen.

On a great deal of sites I am getting "This connection is untrusted" This is a relatively new thing, but is happening far too often. I tried creating new profile (after reading the possible causes) no difference. My PC clock is correct. Checked same sites with IE and Chrome - working fine For example type in a search in the goggle box ... it returns "connection untrusted" against Google. as per pic ... http://i771.photobucket.com/albums/xx351/Tafflad/untrusted_zpsa9574cf4.jpg then you click on 'understand the risks' .. then another window then you have to accept that ... before it will open page. This is very frustrating. Checked same links on IE does not happen.

All Replies (2)

CoryMH
CoryMH
more options

Hello,

If you use Kaspersky, please see: https://support.mozilla.org/en-US/questions/1026631#answer-650916

It looks like you've already looked through the article "This Connection is Untrusted" error message appears - What to do, but just in case you haven't I'd recommend going through it as it contains the common troubleshooting steps.

Modified by CoryMH

sargan
sargan Question owner
more options

I do use Kaspersky .. followed steps ... no certificate showed in list. However browsed and added the fake as suggested.

Seems OK ... will test further and report back

Thanks ... clear instructions