Since my last update firefox opens up at startup on the last page I was on. I have the settings to open on my home page but it doesn't.
Since my last update Firefox doesn't open on my home page. It opens on the last sight I was on. I've checked the settings, made sure it was suppose to open on my home page but it won't.
Chosen solution
Did you try deleting the user.js file and it came back, or did you not try to delete it? This article has a section on tracking down the user.js file: How to fix preferences that won't save.
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You can check if you have a user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Windows hides some file extensions by default. Among them are .html and .ini and .js and .txt, so you may only see file name without file extension. You can see the real file type (file extension) in the properties of the file via the right-click context menu in Windows Explorer.
See also:
Wasn't the problem. Says it should go to home page but still doesn't.
I tried typing in the address bar about:config and changing the browser.sessionstore.resume_session_once from "false" to "true". The change does not stay and reverts back to "false".
Can you post your troubleshooting information?
Application Basics
Name: Firefox Version: 35.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports (including 4 pending crashes in the given time range)
Extensions
Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: RealDownloader Version: 17.0.8 Enabled: true ID: {0FAA5C82-A094-4541-8811-D3361F972A81}
Name: SaveFrom.net helper Version: 4.55 Enabled: true ID: helper@savefrom.net
Name: Battlefield Play4Free Version: 1.0.96.0 Enabled: false ID: battlefieldplay4free@ea.com
Name: Norton Toolbar Version: 2014.7.10.16 Enabled: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Updated Ad Blocker for Firefox 11+ Version: 0.7.7 Enabled: false ID: {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}
Graphics
Adapter Description: NVIDIA GeForce GT 440 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x0de0 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 11-3-2014 Driver Version: 9.18.13.4465 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 082810de Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 440 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150108202552 browser.startup.homepage: https://www.yahoo.com/ browser.startup.homepage_override.buildID: 20150108202552 browser.startup.homepage_override.mstone: 35.0 browser.tabs.onTop: false browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 35.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1415410900 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1421209118 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1421209120 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf,video/x-mpeg plugin.importedState: true plugin.state.nprndlchromebrowserrecordext: 2 plugin.state.nprndlhtml5videoshim: 2 plugin.state.nprndlpepperflashvideoshim: 2 plugin.state.nprpplugin: 2 print.printer_Epson_Stylus_Photo_RX500_(M).print_bgcolor: false print.printer_Epson_Stylus_Photo_RX500_(M).print_bgimages: false print.printer_Epson_Stylus_Photo_RX500_(M).print_colorspace: print.printer_Epson_Stylus_Photo_RX500_(M).print_command: print.printer_Epson_Stylus_Photo_RX500_(M).print_downloadfonts: false print.printer_Epson_Stylus_Photo_RX500_(M).print_duplex: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_edge_bottom: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_edge_left: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_edge_right: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_edge_top: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_evenpages: true print.printer_Epson_Stylus_Photo_RX500_(M).print_footercenter: print.printer_Epson_Stylus_Photo_RX500_(M).print_footerleft: &PT print.printer_Epson_Stylus_Photo_RX500_(M).print_footerright: &D print.printer_Epson_Stylus_Photo_RX500_(M).print_headercenter: print.printer_Epson_Stylus_Photo_RX500_(M).print_headerleft: &T print.printer_Epson_Stylus_Photo_RX500_(M).print_headerright: &U print.printer_Epson_Stylus_Photo_RX500_(M).print_in_color: true print.printer_Epson_Stylus_Photo_RX500_(M).print_margin_bottom: 0.5 print.printer_Epson_Stylus_Photo_RX500_(M).print_margin_left: 0.5 print.printer_Epson_Stylus_Photo_RX500_(M).print_margin_right: 0.5 print.printer_Epson_Stylus_Photo_RX500_(M).print_margin_top: 0.5 print.printer_Epson_Stylus_Photo_RX500_(M).print_oddpages: true print.printer_Epson_Stylus_Photo_RX500_(M).print_orientation: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_page_delay: 50 print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_data: 1 print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_height: 11.00 print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_name: print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_size_type: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_size_unit: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_paper_width: 8.50 print.printer_Epson_Stylus_Photo_RX500_(M).print_plex_name: print.printer_Epson_Stylus_Photo_RX500_(M).print_resolution: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_resolution_name: print.printer_Epson_Stylus_Photo_RX500_(M).print_reversed: false print.printer_Epson_Stylus_Photo_RX500_(M).print_scaling: 0.60 print.printer_Epson_Stylus_Photo_RX500_(M).print_shrink_to_fit: false print.printer_Epson_Stylus_Photo_RX500_(M).print_to_file: false print.printer_Epson_Stylus_Photo_RX500_(M).print_unwriteable_margin_bottom: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_unwriteable_margin_left: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_unwriteable_margin_right: 0 print.printer_Epson_Stylus_Photo_RX500_(M).print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D 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print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1420613199
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2
Experimental Features
Chosen Solution
Did you try deleting the user.js file and it came back, or did you not try to delete it? This article has a section on tracking down the user.js file: How to fix preferences that won't save.
I followed the instructions for removing the user.js file. It looks like this has fixed the problem. Thank you for your help!
I am also having this same problem - but I don't have a user.js file on my PC. Also, the issue doesn't happen all the time. I know I sound like an idiot. I work in IT, and most of the time Firefox will open to my home page. But occasionally it will "try" to act like it is opening the last page I viewed, but is reports, "This is embarrassing ... can't open ..." and then it shows the information to the last page I viewed. It really makes no sense.
I'll supply any info you might need. Do I need to open a new question for this? Sorry, I'm really new here.
Hi Einstein47, you get the "This is embarrassing" page if Firefox attempted a crash recovery but for one reason or another wasn't able to restore your previous session automatically. So I would say that you are having occasional Firefox crashes, perhaps during shutdown, and if it has reached an annoying level, it would make sense to start a new thread.
The last section of this article describes how to submit crash data to Mozilla and post a link to it here for a volunteer to review: Troubleshoot Firefox crashes (closing or quitting unexpectedly).
You can start a new question at the following link. If the article suggestions are not helpful, keep scrolling down to continue with the form.
https://support.mozilla.org/questions/new/desktop/fix-problems