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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by leeowen

leeowen
leeowen
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I've had Firefox working greatly for about 18 months. I have Windows 7 as my OS. Suddenly when I click on the Firefox icon to open I get the simple message "Couldn't Load XPCOM" and that's it. No Firefox. Help appreciated. 

  Lee
I've had Firefox working greatly for about 18 months. I have Windows 7 as my OS. Suddenly when I click on the Firefox icon to open I get the simple message "Couldn't Load XPCOM" and that's it. No Firefox. Help appreciated. Lee

Chosen solution

Download Firefox from here - http://www.mozilla.com/en-US/firefox/all.html - and reinstall it over your current installation. The fresh installation should pickup your existing Profile folder, that has all your data.

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Download Firefox from here - http://www.mozilla.com/en-US/firefox/all.html - and reinstall it over your current installation. The fresh installation should pickup your existing Profile folder, that has all your data.

leeowen
leeowen Question owner
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Thank you so much for your help. Solution worked perfectly. 

  Lee