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why the recent (unwelcome) changes to thunderbird?

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  • Last reply by Wayne Mery

tmcrites
tmcrites
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The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size. Why did the format for sending an email change? Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why? Why when I try to delete one email, it deletes several in a row? Why didn't you leave well enough alone? It was a great system...easy to use...however I will be changing to another email provider if I continue to have these problems.

The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size. Why did the format for sending an email change? Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why? Why when I try to delete one email, it deletes several in a row? Why didn't you leave well enough alone? It was a great system...easy to use...however I will be changing to another email provider if I continue to have these problems.

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Wayne Mery
Wayne Mery
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tmcrites said

1. The screen minimizes on it's own - I am just reading an email and suddenly the screen reduces to 1/3 the screen size....Why? Even after putting it back to full screen, it will time & time again, on it's own, go back to the smaller size.

Never heard of this. It sounds like a local issue.

2. Typing in the names/addresses where I am sending an email has changed and sometimes no matter what address I type in to send an email to, it defaults to a completely different email address...why?

This is a known bug that is being worked on

3. Why when I try to delete one email, it deletes several in a row?

This sounds like a problem with your mouse.

Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Doe your problems 1+3 go away?