Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is Mozilla hacked? When using, there is unwanted ads coming all the time. I have tried uninstall and installing a new version. Same happens again.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Unwanted ads in Sweden

Unwanted ads in Sweden

All Replies (2)

more options

hello madmats2, this is likely caused by adware and malicious software already present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).