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in gmail, clicking on any message, gets "Loading..." forever after upgrading gmail to google+. Fine on non google+ gmail account

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  • 2 have this problem
  • 2 views
  • Last reply by LewisGrimes

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see title. completely repeatable. onset was definitely right after upgrading my gmail account to google+. Without google+, gmail works as expected in Firefox. WIth google+ it works fine in other browsers.

About reports 33.0 Mozilla firefox for Ubuntu canonical - 1.0 Ubuntu reports 14.04

see title. completely repeatable. onset was definitely right after upgrading my gmail account to google+. Without google+, gmail works as expected in Firefox. WIth google+ it works fine in other browsers. About reports 33.0 Mozilla firefox for Ubuntu canonical - 1.0 Ubuntu reports 14.04

Chosen solution

Yeah, your cache was probably trying to pick something up from the old google mail account that maybe wasn't working in the Google+. Great that it's working for you though

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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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issue persists with all extensions disabled and restarting Firefox

Modified by areider

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Try reloading the page without looking at the cache (CTRL + F5)

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worked (after I re-enabled all my extensions, restart, ctrl+F5, click the message). Unfortunately I did not test re-enable/restart/click the message.

Thanks very much.

Since it is working now even with all extensions, any idea what was up? maybe switching to google+ and the cache still had something in it from when the account was not google+.

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Chosen Solution

Yeah, your cache was probably trying to pick something up from the old google mail account that maybe wasn't working in the Google+. Great that it's working for you though