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After a Windows system crash, Thunderbird only displays about half of my gmail folders (labels).

mollyrockware
mollyrockware
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In my mail account I use a number of folders to organize my email messages. After a Windows system crash, Thunderbird restarted but now I see only about half of my folders and cannot access a lot of filed-away messages. They still appear when I use my browser to access the gmail account, so the labels are still there. How do I repair the damaged thunderbird files/settings? I'm using the current build (31.4.0)

In my mail account I use a number of folders to organize my email messages. After a Windows system crash, Thunderbird restarted but now I see only about half of my folders and cannot access a lot of filed-away messages. They still appear when I use my browser to access the gmail account, so the labels are still there. How do I repair the damaged thunderbird files/settings? I'm using the current build (31.4.0)

Modified by mollyrockware

Chosen solution

Aha! It was already showing that I was subscribed to all of the folders, visible and missing, but after a combination of clicks (not sure what sequence of Refresh and Subscribe and OK), they are all back.

THANK YOU! Very helpful.

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All Replies (2)

Gnospen
Gnospen
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An easy fix could be if you right-click on that account and subscribe to missing folders.

mollyrockware
mollyrockware Question owner
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Chosen Solution

Aha! It was already showing that I was subscribed to all of the folders, visible and missing, but after a combination of clicks (not sure what sequence of Refresh and Subscribe and OK), they are all back.

THANK YOU! Very helpful.