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Mozilla Thunderbird Portable installed on Surface 3 Pro worked a few times but now does not open while the process overheats the system. why?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

ccolijn
ccolijn
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years of data in the installation (4GB); Surface 3 Pro with i7 8GB RAM and 256GB SSD the process is visible in Task Manager and absorbs around 35% of CPU time but no window is opened. It looks like a bug but without the interface window it's impossible to do any update.

years of data in the installation (4GB); Surface 3 Pro with i7 8GB RAM and 256GB SSD the process is visible in Task Manager and absorbs around 35% of CPU time but no window is opened. It looks like a bug but without the interface window it's impossible to do any update.

All Replies (2)

Gnospen
Gnospen
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Check if your firewall / virus protection is involved?

sfhowes
sfhowes
  • Top 10 Contributor
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If you can manage to launch TB, it may be a matter of disabling graphics hardware acceleration.

https://support.mozilla.org/en-US/questions/1039540