Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using Firefox v 36 and the dowload status no longer works,reinstalled 3x deleting previous versions and it still does not work using Windows 8.1

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

Joviprime
Joviprime
more options

I am using Firefox 36.01 and the dowload status arrow stop working. It does not report that any downloads are taking place and it shows no progress bar either. I've tried other 3rd party downloaders and almost none show progress of the files being downloaded although some do show the files but Firefox doesn't report any of the files that are in the dowload list. I've uninstalled Firefox 3x deleting all files associated with Firefox and re-installed again. The problem persist. I am using Windows 8.1and have no problem with IE just Firefox. Previous versions of Firefox were working fine unfortunately I cannot find a previous version. What has broken in the Firefox browser software and how can I fix it? Running Windows 8.1 with absolutely no problems in the OS or any of the other software.

Thank you

I am using Firefox 36.01 and the dowload status arrow stop working. It does not report that any downloads are taking place and it shows no progress bar either. I've tried other 3rd party downloaders and almost none show progress of the files being downloaded although some do show the files but Firefox doesn't report any of the files that are in the dowload list. I've uninstalled Firefox 3x deleting all files associated with Firefox and re-installed again. The problem persist. I am using Windows 8.1and have no problem with IE just Firefox. Previous versions of Firefox were working fine unfortunately I cannot find a previous version. What has broken in the Firefox browser software and how can I fix it? Running Windows 8.1 with absolutely no problems in the OS or any of the other software. Thank you

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Please update to the current Firefox 36.0.4 release.

The Firefox version that you currently run has known security vulnerabilities.

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: