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need help to keep Firefox from denying me access to my services

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

jjb40
jjb40
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am working on the bank site and suddenly Firefox denies access saying that it is an untrusted site. Why? I have used this site since 1980.

am working on the bank site and suddenly Firefox denies access saying that it is an untrusted site. Why? I have used this site since 1980.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please update to the current Firefox 37 release.

  • Help > About Firefox

The Firefox 36 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"
  • Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
  • Click the "View" button and inspect the certificate and check who is the issuer.

You can see more details like the intermediate certificates that are used in the Details tab.