Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't get PDFs to open with built-in viewer, even after completely removing/re-installing Firefox.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by guigs

jbvidex
jbvidex
more options

I followed all three suggestions in the support article I found. The "last resort" option was to completely remove and reinstall Firefox. I deleted all traces of the application, then ran the installer. I got the Firefox "first-run" page. All good. I checked the preferences, and under "Applications" --> PDF, the selected option is "Preview in Firefox". However, the first time that I click on a PDF, I still get the same old "Save/Open" dialog, wanting me to download the file or open with Adobe Reader. I would really prefer to just have PDF files open directly within the browser! Why will the built-in viewer still not handle PDF files, even after completely re-installing Firefox?

I followed all three suggestions in the support article I found. The "last resort" option was to completely remove and reinstall Firefox. I deleted all traces of the application, then ran the installer. I got the Firefox "first-run" page. All good. I checked the preferences, and under "Applications" --> PDF, the selected option is "Preview in Firefox". However, the first time that I click on a PDF, I still get the same old "Save/Open" dialog, wanting me to download the file or open with Adobe Reader. I would really prefer to just have PDF files open directly within the browser! Why will the built-in viewer still not handle PDF files, even after completely re-installing Firefox?

All Replies (1)

guigs
guigs
more options

HI jbvidex, The option to stop the dialogue is in the Applications menu in the Firefox Settings. Click on the three bar menu > Preferences > Applications > search for pdf and change "Always ask" to pdf.js