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How do I delete an unwanted email username that shows up only with firefox and not with chrome or internet explorer.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

tropicthunder
tropicthunder
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This issue involves accessing an errant Comcast email address through Comcast home page - Comcast records do not show this username exists anywhere within their system, and said it is a firefox issue. The unwanted name only appears when using firefox to access Comcast home page, and the drop sign-in window. When you click on the bad username, the message states the address is not recognized. The bad username does not show when the Comcast home page is brought up using chrome, or internet explorer. Would appreciate advice on how to delete this unwanted username that seems to be hiding somewhere within firefox system. Grateful to all who would attempt to help.

This issue involves accessing an errant Comcast email address through Comcast home page - Comcast records do not show this username exists anywhere within their system, and said it is a firefox issue. The unwanted name only appears when using firefox to access Comcast home page, and the drop sign-in window. When you click on the bad username, the message states the address is not recognized. The bad username does not show when the Comcast home page is brought up using chrome, or internet explorer. Would appreciate advice on how to delete this unwanted username that seems to be hiding somewhere within firefox system. Grateful to all who would attempt to help.

Chosen solution

You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry