We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My website is triggering an admin-ajax.php message when some users click menu navigation buttons

more options

Something is going on with Firefox and my website. I have NO issues with my website on Chrome, Safari, or Opera. But on Firefox (on a Mac, OS X, Yosemite, 10.10.3. My browser is Firefox 38.05) these messages keep popping up when one tries to use the menu navigation buttons. (I've attached a screenshot of what's popping up.) It doesn't happen for all Firefox browser users, but it's happening on my computer and it's being reported by several of my site's visitors.

I'm at a complete loss to what's going on. Can anyone help me troubleshoot this issue or point me in the direction of a resource who can help me? Firefox is a very important browser platform, and I don't want my site's visitors to have a poor user experience on Firefox. I've asked my website designer about this, and she isn't seeing it happen on her computer and has no ideas.

Thank you in advance for checking out my issue. My website is www.brucebradley.com. Any help is greatly appreciated!

Thanks!

Something is going on with Firefox and my website. I have NO issues with my website on Chrome, Safari, or Opera. But on Firefox (on a Mac, OS X, Yosemite, 10.10.3. My browser is Firefox 38.05) these messages keep popping up when one tries to use the menu navigation buttons. (I've attached a screenshot of what's popping up.) It doesn't happen for all Firefox browser users, but it's happening on my computer and it's being reported by several of my site's visitors. I'm at a complete loss to what's going on. Can anyone help me troubleshoot this issue or point me in the direction of a resource who can help me? Firefox is a very important browser platform, and I don't want my site's visitors to have a poor user experience on Firefox. I've asked my website designer about this, and she isn't seeing it happen on her computer and has no ideas. Thank you in advance for checking out my issue. My website is www.brucebradley.com. Any help is greatly appreciated! Thanks!

All Replies (4)

more options

Unfortunately, your screen shots did not come through. Could you try attaching the images to a reply?

https://support.mozilla.org/questions/1068486#question-reply

more options

I'm sorry. Thanks for letting me know they didn't come through. Let me try again!

more options

I checked your web page. It worked okay for me. The only problem was when I clicked the Start Here link; http://brucebradley.com/blog/

Nothing happen.

Can you see that computer systems others with the problem are using?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


BTW

Security Issue: Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

This is a little bit random, but sometimes the server seems not to be responding correctly to a request for iframe content. Here is a comparison of a failed load and correct load.