Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Bookmark All" Dialog Box is HUGE!

more options

I have FireFox version 40.0.3 running on a Dell XPS laptop running Windows 7 Home Premium.

When I right-click on a tab to "Bookmark All Tabs" in a window, the dialog box that pops up is really long and thin...I mean, "scroll across the entire width of the page a couple of times" long. (I'd estimate that the box is about 150px high and almost 4000px long.)

What's more interesting? This box is getting longer the more often I bookmark stuff.

Whassup?

Jason A Schulz

I have FireFox version 40.0.3 running on a Dell XPS laptop running Windows 7 Home Premium. When I right-click on a tab to "Bookmark All Tabs" in a window, the dialog box that pops up is really long and thin...I mean, "scroll across the entire width of the page a couple of times" long. (I'd estimate that the box is about 150px high and almost 4000px long.) What's more interesting? This box is getting longer the more often I bookmark stuff. Whassup? Jason A Schulz

Chosen solution

Whoa, that shouldn't happen.

Sometimes the file that stores window and dialog sizes becomes corrupted with nonsense dimensions. Since it is difficult to edit, we generally recommend renaming that file and having Firefox rebuild it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Does the dialog display normally again.

Oh, I should mention that this may turn off the menu bar and bookmarks toolbar. To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Whoa, that shouldn't happen.

Sometimes the file that stores window and dialog sizes becomes corrupted with nonsense dimensions. Since it is difficult to edit, we generally recommend renaming that file and having Firefox rebuild it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Does the dialog display normally again.

Oh, I should mention that this may turn off the menu bar and bookmarks toolbar. To turn different bars on and off, you can use one of these methods to show the toolbar list and select the desired bars there:

more options

One other thought -- you can manually resize the dialog as follows:

While Bookmark All Tabs is displayed, press Alt+Spacebar to activate the window control menu.

Choose Size from the menu

Then press the right arrow key once to indicate to Windows that you want to modify the position of the right border

Then hold down the left arrow key until that right border comes into view

Press Enter when it's where you want it

more options

Thanks for the help! I had FireFox rebuild the settings file and all is right with the world...well, at least the dialog box is back to a normal size.

The Windows control menu was some nice information, as well. I learned something new today.