We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I used my Daughter's birthday to create her account. its been blocked because she's too young. how can I create a new account?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by philipp

JerryPowell
JerryPowell
more options

I attempted to create an account for my Daughter - I used my email but her birth year & it was automatically blocked. That's great for child protection reasons, but I can't even opern a page now to create a new account so that she can sync her homework between the tasblet & desktop. How do I get the 'sync' page back to set it up for her? Thanks!

I attempted to create an account for my Daughter - I used my email but her birth year & it was automatically blocked. That's great for child protection reasons, but I can't even opern a page now to create a new account so that she can sync her homework between the tasblet & desktop. How do I get the 'sync' page back to set it up for her? Thanks!

Chosen solution

hi, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.

Read this answer in context 👍 0

All Replies (3)

SHOBLE THOMAS
SHOBLE THOMAS
more options

Make accouny in yur name

SHOBLE THOMAS
SHOBLE THOMAS
more options

Make account in your name

Modified by guigs

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, go to https://accounts.firefox.com/signup and right-click on a blank section of the page. then go to view page infos > security > view cookies > clear all cookies & try it again afterwards.