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set up file link

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by amenhofer

amenhofer
amenhofer
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I followed Thunderbird's instructions to set up file link with Box to send large files by email. I have registered with Box and have an account. However, I never get beyond the authorisation check. When the Box box pops up to authorise Thunderbird to access files and folders on Box, I authorise and then Thunderbird comes with "check authorisation..." and gets stuck there forever. I have not been able to set up file link using Box.

Any ideas what's wrong?

I followed Thunderbird's instructions to set up file link with Box to send large files by email. I have registered with Box and have an account. However, I never get beyond the authorisation check. When the Box box pops up to authorise Thunderbird to access files and folders on Box, I authorise and then Thunderbird comes with "check authorisation..." and gets stuck there forever. I have not been able to set up file link using Box. Any ideas what's wrong?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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go to the box web site and log in. Delete the Thunderbird folder on box. Try again.

I think that is the workaround I get from reading bug 1045845 and bug 1085006

amenhofer
amenhofer Question owner
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Tried that, but it's every time the same when I start the process again: Thunderbird gets stuck at the authorisation, and when I try to link files, Box doesn't show up and the files just get stuck in "loading".

Odd, considering that Thunderbird apparently has a deal with Box to link files directly. So currently I can only upload files on Box and then send that link to people to share, can't use it in the email at all.