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Black screen mozilla

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  • Last reply by FredMcD

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It's been a while im having this problem. Each time im browsing smth scrolling , opening new tab , random black screen appears in firefox sometimes it even takes all my firefox screen to black , i have to restart firefox everytime and close tons of tabs i need. Here's the crash ID based on about:crashes bp-7f98c31f-cce1-4277-8b5e-072e62150825 https://crash-stats.mozilla.com/report/index/7f98c31f-cce1-4277-8b5e-072e62150825

What does this mean?

It's been a while im having this problem. Each time im browsing smth scrolling , opening new tab , random black screen appears in firefox sometimes it even takes all my firefox screen to black , i have to restart firefox everytime and close tons of tabs i need. Here's the crash ID based on about:crashes bp-7f98c31f-cce1-4277-8b5e-072e62150825 https://crash-stats.mozilla.com/report/index/7f98c31f-cce1-4277-8b5e-072e62150825 What does this mean?

Chosen solution

Sometimes, that works in the case of corrupted files.

Product Firefox Version 40.0.2

Release Channel release OS Windows NT OS Version 6.1.7600

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 40.0.3

The crash report flagged these programs;

nvd3dum.dll = NVIDIA Windows Vista WDDM driver

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++ This is for Sumo's Related Bugs 1151736 RESOLVED FIXED Crash @ mozilla::WebGLTexture::EnsureNoUninitializedImageData(StrongGLenum<TexImageTargetDetails>, int)


Update your Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Do one thing Uninstall your browser properly after that restart your pc and then again install your browser from beginning. May be your errors could be solve.

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Chosen Solution

Sometimes, that works in the case of corrupted files.

Product Firefox Version 40.0.2

Release Channel release OS Windows NT OS Version 6.1.7600

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 40.0.3

The crash report flagged these programs;

nvd3dum.dll = NVIDIA Windows Vista WDDM driver

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++ This is for Sumo's Related Bugs 1151736 RESOLVED FIXED Crash @ mozilla::WebGLTexture::EnsureNoUninitializedImageData(StrongGLenum<TexImageTargetDetails>, int)


Update your Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration