We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not work

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

After I upgraded my Samsung laptop from Windows 8.1 to Windows 10, Firefox stopped working. The same thing happened with Chrome. Only the browser Edge bundled with Windows 10 is working. Can some body help?

After I upgraded my Samsung laptop from Windows 8.1 to Windows 10, Firefox stopped working. The same thing happened with Chrome. Only the browser Edge bundled with Windows 10 is working. Can some body help?

All Replies (1)

more options

Remove, then download the full installers for each.

Download Firefox Full Installer For All languages And Systemsv41 {web link}