Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my email signature - name and logo image- appear lighter or faded, rather than full color?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

When I write an email my signature - name and logo image appear lighter or faded, rather than full color. Gray rather than black font, etc.

When I write an email my signature - name and logo image appear lighter or faded, rather than full color. Gray rather than black font, etc.

All Replies (2)

more options

Is this shown in the email in the 'Sent' folder or in a test email that you sent to yourself?

If yes, then try: View > Message Body as > Original HTML

more options

If this occurs in the new Write message before you even compose or send the email: In Account Settings, did you type the signature in the 'signature text' box? If yes, did you select the check box 'Use HTML' ? If yes: then it would use the default settings you have set up in : 'Tools' > 'Options' > 'Display' > 'Formatting' tab Default font eg: Arial and size eg: 12 and 'Tools' > 'Options' > 'composition' > 'General' tab Text colour eg: Black