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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by guigs

tippy2424
tippy2424
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For the most part firefox works good. Youtube works fine but like when I want to play facebook pool or look at a video on a web site like nascar or who ever that is where the video's will crash, they don't even start up. I have send crash reports for two months and still can't fix it. I have uninstalled Firefox and did a reinstall, I have updated Adobe flash, I have run malware scans many times.

For the most part firefox works good. Youtube works fine but like when I want to play facebook pool or look at a video on a web site like nascar or who ever that is where the video's will crash, they don't even start up. I have send crash reports for two months and still can't fix it. I have uninstalled Firefox and did a reinstall, I have updated Adobe flash, I have run malware scans many times.

All Replies (1)

guigs
guigs
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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.