We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot change master password

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

C.W. Billow
C.W. Billow
more options

I got my password set fine. Then I decided to change it, but the screen for the change won't scroll and the "Accept" button is not showing or available, so I have no way to confirm the change.

How can I get the screen to scroll so that I can access the confirmation/rejection buttons?

I got my password set fine. Then I decided to change it, but the screen for the change won't scroll and the "Accept" button is not showing or available, so I have no way to confirm the change. How can I get the screen to scroll so that I can access the confirmation/rejection buttons?

Chosen solution

FredMcD said

Have you tried pressing <Enter> ?

I re-install FF and it seems OK now.

Thanks

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Have you tried pressing <Enter> ?

C.W. Billow
C.W. Billow Question owner
more options

Chosen Solution

FredMcD said

Have you tried pressing <Enter> ?

I re-install FF and it seems OK now.

Thanks

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.