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From address wrong when replying

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by wuergler

njem@q.com
njem@q.com
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I've seen this issue raised in a number of posts but it just seems to be an error. If I'm reading an email and click Reply, the From should be the address the email came to. It isn't. Yes, there are cases of ambiguity, like if the original came to multiple of my addresses, but that's not the case. This isn't a gmail account (I've seen some issues around those.) It is set to the right reply address (that setting is empty) and uses the right SMTP server. I don't want all my mail coming to Local Folders and don't want the Unified view. I have a folder for me@mydomain.com. I've added another address, also-me@mydomain.com. I want those emails to come into the same folder as me@mydomain.com. That works fine. But if it came to also-me@ and I hit reply then the From should be also-me@. It's not. It's me@. I see there's an add-on that can help. This shouldn't need an add-on, it's an error. That add-on conflicts with Identity Chooser which is very useful so that's not a solution. I just can't imagine (barring a case of ambiguity) what logic would lead to the From being anything but the address the original came to. It's just plain an error.

I've seen this issue raised in a number of posts but it just seems to be an error. If I'm reading an email and click Reply, the From should be the address the email came to. It isn't. Yes, there are cases of ambiguity, like if the original came to multiple of my addresses, but that's not the case. This isn't a gmail account (I've seen some issues around those.) It is set to the right reply address (that setting is empty) and uses the right SMTP server. I don't want all my mail coming to Local Folders and don't want the Unified view. I have a folder for me@mydomain.com. I've added another address, also-me@mydomain.com. I want those emails to come into the same folder as me@mydomain.com. That works fine. But if it came to also-me@ and I hit reply then the From should be also-me@. It's not. It's me@. I see there's an add-on that can help. This shouldn't need an add-on, it's an error. That add-on conflicts with Identity Chooser which is very useful so that's not a solution. I just can't imagine (barring a case of ambiguity) what logic would lead to the From being anything but the address the original came to. It's just plain an error.

All Replies (4)

Gnospen
Gnospen
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  • I have 4 accounts whenever I reply it uses the right from.
  • I move mail to a local-folder from all four, Reply works as it should.
  • BUT If I move a mail INTO another account and try to reply the moved mail is now a part of this other account and will use that as from address.

If I check on webmail, the moved mail has been uploaded into this account. So it actually works as it should.

If I understood you right that was whats happening?

wuergler
wuergler
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Strange. I've read other posts about this, but can't confirm.

You really haven't forgotten to add an identity for also-me@? That's what I sometimes forget.

Except when a mail has already been moved to e. g. an "identity-less" local folder, as Gnospen pointed out.

Modified by wuergler

Gnospen
Gnospen
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Sorry never used identities (except the first one).

wuergler
wuergler
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To be more precise: If you have more than one identity per account (as opposed to one account per e-mail address) you need to add an identity for each e-mail-address you want TB to be able to select automatically as from-address when replying.

Modified by wuergler