Can not trash messages
I have installed Thunderbird after using Eudora for twenty years or so. Unfortunately, Eudora is now crashing repeatedly and I am losing messages. However, I have two main problems with Thunderbird. 1. Eudora was installed on a secondary drive (D:). Thunderbird would only allow me to install it on drive C:. I can not access the folders on drive D:. How do I add these to my Thunderbird file folders?
2.. I can not delete messages from Thunderbird. I have followed the precise instructions re deleting the trash folder whereupon Thunderbird will create a new one, However, I am still unable to trash unwanted messages - getting the error message that mail server for the account responded that mailbox does not exist.
How do I resolve these issues?
Thanks
All Replies (7)
Further to my previous message, I found Tools/Import. However Thunderbird still does not recognise Eudora on the other hard drive. Is there any way I can point it in the right direction?
Thanks.
bucklnwr said
Further to my previous message, I found Tools/Import. However Thunderbird still does not recognise Eudora on the other hard drive. Is there any way I can point it in the right direction? Thanks.
Get Thunderbird version 17 or earlier from the FTP site. It has a Eudora importer. It caused crashes in the last few version and has been removed permanently in this one as the software has been abandonware for many years now there was no interest in fixing the importer.
http://ftp.mozilla.org/pub/thunderbird/releases/
Oh and for your first question. See http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird
Thanks for the reply, Matt.
I am not sure that I want to install version 17 if it causes crashes. At the moment, I can not access any previous emails or my address book. The Eudora .mbx files are still on my second drive though, so if I could somehow get Thunderbird to access them the major problem would be solved.
With regard to moving the profile, I found that the profiles.ini folder led to a further folder entitled nemwopge.default, which in turn contains several more folders and files. I have read the link to moving the profile folder, but can not make head nor tail of it. I read for a masters degree in IT 25 years ago, and taught IT in a college, but find these notes confusingly written and difficult to follow.
In order of priority, I need to access my previous mailboxes first. Moving the TB folder can follow later.
Keith
I also still need to be able to delete (trash) unwanted messages. Each time I attempt this, I receive the error message 'The current operation on 'inbox' did not succeed. The mail server for account keith.bucklitch@............. responded [TRYCREATE] Mailbox does not exist. Trash.
The Mozilla Support page for this says@
Open the Mail (or ImapMail) folder in your file manager (according to whether you are using POP or IMAP with the affected account).
Open the folder with your incoming mail server name (something like imap.googlemail.com or pop.googlemail.com). Select the Trash and Trash.msf files and delete them. In some accounts, these may be named Bin or Deleted.
I have tried this several times. but each time I restart TB I am unable to delete messages. I have noticed that my folders go straight Mail/Local Folders, and do not contain any folder with my incoming server name. Is this critical?
Any assistance on solving this would be much appreciated.
I said install V17 because it was before the crashes. Install V3 if you want to. But if you want to import your Eudora stuff just do it.
And please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Matt. I finally threw in the towel as I was losing too much time, and after cleaning the hard drive, re-installed Eudora. This immediately found my missing folders and messages. All is now working well.
Thanks for your assistance.
Keith
Eudora produces email that is no longer going to be displayed correctly by most email programs or web sites. Your recipients may well have difficulties reading your mail as it is not using Unicode. The ANSI character sets are no longer suitable for modern email So your solution is not a solution at all.
I have no doubt Eudora located it's own files and settings, but please consider what you are choosing to do. Eudora for Windows never had any form of support of character encoding and was hard coded to declare every email sent as encoded iso-8859-1, irrespective of the actual content, and displayed every incoming email using the system encoding (one of the Windows encodings, depending on the language version of the system). This created problems for users corresponding in languages other than Western European ones and, later on, for everybody as UTF-8 became more and more popular. UTS-8 Unicode is not the de jure standard for email everywhere.