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Don't know why but when entering my log in and password to certain sites (including my bank!) I'm directed to download Internet Explorer and use Bing!!

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  • Last reply by cor-el

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Twice within the last week, when I have entered my login and password to two different websites (one was my Wells Fargo Bank log in where I entered my log in and password and the other was the Fairmont Hotel Club where I also entered my log in and password, I was immediately directed to a website where I was encouraged to download Internet Explorer and use Bing to search. Very distressing since I had just entered my password and log in to my bank account information. When I hit the back arrow to find the site again, it does not pop up. What should I do and what is going on?

Twice within the last week, when I have entered my login and password to two different websites (one was my Wells Fargo Bank log in where I entered my log in and password and the other was the Fairmont Hotel Club where I also entered my log in and password, I was immediately directed to a website where I was encouraged to download Internet Explorer and use Bing to search. Very distressing since I had just entered my password and log in to my bank account information. When I hit the back arrow to find the site again, it does not pop up. What should I do and what is going on?

All Replies (2)

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This is not a reply but is the website that I am directed to: https://ieonline.microsoft.com/#ieslice

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

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