Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I reply to an email, the recipient gets their message back without my additions. Any ideas, please?

  • 4 replies
  • 2 have this problem
  • 16 views
  • Last reply by Bernard52

more options

I use windows 10 pro and version 45.2.0 of Thunderbird.

I use windows 10 pro and version 45.2.0 of Thunderbird.

All Replies (4)

more options

Please elaborate a bit more clearly explaining exactly the process you are using and state where you're 'additions' are inserted.

For example: select email so it displays in Message Pane. Q: Do you select the text before clicking on 'Reply' or not ? click on 'Reply' button

Q: Where are you typing? Above or below or within the sections of the previous email like editing sections?

Please post image showing the following window: Right click on mail account name in Folder Pane and select 'Settings' select 'Composition & Addressing' see image I supplied below - post image showing what you have.

more options

Hello. Thanks for replying. I usually just right click on the incoming email and choose 'reply to sender only'. Then I write my message underneath what I received. Sometimes I delete some or all of the content before replying. I hope this helps. Just to complicate things, some of my replies do get through. Best wishes Bernard

more options

Do the emails you send get saved correctly in the 'Drafts' folder whilst you composing the email and also in the 'Sent' folder after sending ?

more options

I don't know about the drafts folder, but the mails do appear in my sent folder. I have tried to reproduce the problem, but the tests worked as they should.