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Thunderbird 45.3 on Win 7 won't get some old emails on POP server.

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  • Last reply by HSV_Rocket

HSV_Rocket
HSV_Rocket
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I had to check my email via webmail for the first time in years the other day. I found that there were 68 old emails on MediaCom's server that had never been gotten by Thunderbird. The oldest is from 2009. The latest from 2015. Other messages in that time period were correctly gotten and deleted. All more recent emails are being correctly gotten and deleted from the server. I tried marking all the emails as unread and I tried deleting the account and then recreating it in hopes that would cause Thunderbird to get all of the messages, but either made any difference. Some of the emails are quite important to me and I'd like to get them off of the server and stored in a local folder.

I had to check my email via webmail for the first time in years the other day. I found that there were 68 old emails on MediaCom's server that had never been gotten by Thunderbird. The oldest is from 2009. The latest from 2015. Other messages in that time period were correctly gotten and deleted. All more recent emails are being correctly gotten and deleted from the server. I tried marking all the emails as unread and I tried deleting the account and then recreating it in hopes that would cause Thunderbird to get all of the messages, but either made any difference. Some of the emails are quite important to me and I'd like to get them off of the server and stored in a local folder.

Chosen solution

Are those old messages on the server in Inbox or any other folder?

Does the server limit the retrieval of older messages? Check your account settings on the server.

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christ1
christ1
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Chosen Solution

Are those old messages on the server in Inbox or any other folder?

Does the server limit the retrieval of older messages? Check your account settings on the server.

HSV_Rocket
HSV_Rocket Question owner
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Thanks for your help Christ1. The messages were in the inbox. However, when I went to verify that, I noticed that most of the messages were from me to other people. Then I remembered, I moved the contents of the Sent folder to the Inbox about a year ago so that I could get a copy of the emails that I sent through webmail. When the messages never showed up in Thunderbird, I simply forgot about them until the other day. Rather than spend any more time on the problem, I forwarded those emails to my gmail account and got them into Thunderbird that way. Not a good solution, but I didn't want to spend any more time on it. There are some financial newsletter emails from April 2015 that I didn't sent. They didn't forward properly. I suspect that they don't have good headers and/or have bad HTML formatting. I'll contact my ISP for help with them although I expect they won't help since their position is they only provide support for webmail.