Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All 3 of my email accounts deleted when I tried to bulk delete some emails on my thunderbird email account

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by KazzaP

KazzaP
KazzaP
more options

I was bulk deleting some emails on my thunderbird account yesterday. I clicked on delete and a message came up saying that I needed to empty the deleted folder. I did this and from then on, all 3 of my email accounts have disappeared. Only one is a thunderbird account; the other 2 are hosted on different servers.

I was bulk deleting some emails on my thunderbird account yesterday. I clicked on delete and a message came up saying that I needed to empty the deleted folder. I did this and from then on, all 3 of my email accounts have disappeared. Only one is a thunderbird account; the other 2 are hosted on different servers.

All Replies (2)

Zenos
Zenos
more options

Many people come here asking how to remove accounts and have to be guided through several steps. Deleting an account is not something you can do by mistake.

I suggest that you might have set to view only read messages or similar. Check |Folders is set to "All".

KazzaP
KazzaP Question owner
more options

I don't have access to folders to perform set to all as suggested above. When I click on the email icon on my laptop I get a screen with the following words - email chat newsgroups feeds movemail. If I click on any of those, it tells me that I don't have an account set up. I can send and receive emails on my iPad and iPhone.