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no checkbox to enable smtp authentication

mikeves
mikeves
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Hi Guys I am using thunderbird on Ubuntu desktop and my email server requires smtp authentication. To set this up in thunderbird, is says: Check the "Use name and password" option. in the smtp server settings. The thing is, there is no such option, all I have is a box to place the user name(screen shot attached), so I cannot send emails :-( Any idea how I can set this, your input would be greatly appreciated Thanks!

Mike

Hi Guys I am using thunderbird on Ubuntu desktop and my email server requires smtp authentication. To set this up in thunderbird, is says: Check the "Use name and password" option. in the smtp server settings. The thing is, there is no such option, all I have is a box to place the user name(screen shot attached), so I cannot send emails :-( Any idea how I can set this, your input would be greatly appreciated Thanks! Mike

All Replies (2)

mikeves
mikeves Question owner
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Seems the screen shot did not upload, here it is

user1121639
user1121639
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In the settings you show, change: - Connection security to SSL/TLS - Authentication method to Normal password

These settings are the settings most used.

Confirm the server name and whether your user name should be your entire e-mail address, or just the part before the @ symbol.

Addition: I guess I should explain. There is no checkbox to enable authentication. Authentication is enabled when when "Authentication Method" is anything other than "No authentication".

Modified by user1121639