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When creating a signature in HTML i click on File/Save As but get no options to select HTML or where to store file

  • 3 replies
  • 1 has this problem
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  • Last reply by pilotyoda

pilotyoda
pilotyoda
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I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

Chosen solution

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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lets look at this with a clean slate.

Hold shift while starting Thunderbird and continue in safe mode when prompted.

Now do you get a dialog to save as?

pilotyoda
pilotyoda Question owner
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Even in Safe mode I do not get the Save As Dialogue box. Weird

pilotyoda
pilotyoda Question owner
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Chosen Solution

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.