Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not restore saved passwords any more

  • 3 replies
  • 10 have this problem
  • 3 views
  • Last reply by abuts

more options

After recent updates (seems 53.0 to 53.0.1, though I was not entirely sure, may be one before 53.0) Firefox stopped using the stored passwords and shows the list of stored passwords empty.

I used the profile encryption, which was asking the password to a profile at each restart but this feature have also disappeared (fine with this but may be some clue)

I tried to investigate the issue, suspecting some addon incompatibility so manually disabled all addons -- nothing returned me the stored passwords list. But if I restart the browser in a safe mode (despite addons been already disabled) the list of saved passwords have appeared again.

I have removed the master password from this list in a hope that Firefox would be able to pick this list after restart but no luck. I can not get saved passwords in normal mode even if disabled all addons manually.

Not so keen to transfer huge list of the passwords manually one by one -- errors inevitable.

How can I retrieve my list of saved passwords -- it should be there somewhere?

Thanks in advance for your help Regards, Alex

After recent updates (seems 53.0 to 53.0.1, though I was not entirely sure, may be one before 53.0) Firefox stopped using the stored passwords and shows the list of stored passwords empty. I used the profile encryption, which was asking the password to a profile at each restart but this feature have also disappeared (fine with this but may be some clue) I tried to investigate the issue, suspecting some addon incompatibility so manually disabled all addons -- nothing returned me the stored passwords list. But if I restart the browser in a safe mode (despite addons been already disabled) the list of saved passwords have appeared again. I have removed the master password from this list in a hope that Firefox would be able to pick this list after restart but no luck. I can not get saved passwords in normal mode even if disabled all addons manually. Not so keen to transfer huge list of the passwords manually one by one -- errors inevitable. How can I retrieve my list of saved passwords -- it should be there somewhere? Thanks in advance for your help Regards, Alex

Chosen solution

Try to rename/remove the secmode.db file in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 1

All Replies (3)

more options

Addition to the question above: after some searches I have found signons.sqlite and key3.db files where I can read signons.sqlite in external application and see stored logons and encrypted usernames/passwords. Just do not understand how to force Firefox to pick these files up.

more options

Chosen Solution

Try to rename/remove the secmode.db file in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Yes, deleting secmode.db and restarting Firefox have solved this problem.

Thank you