Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New version erase all my useful cookies

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Ardently

more options

All my saved password and other useful cookies are gone????!!!!! this new version sucks. and the function of open a new website turned unbelievable sucks. All my saved website is gone too.

All my saved password and other useful cookies are gone????!!!!! this new version sucks. and the function of open a new website turned unbelievable sucks. All my saved website is gone too.

All Replies (1)

more options

Was there any backups made previously?

Another contributer suggested a program which you could use for lost data. It's really time consuming though.

recuva

If firefox updated inside the program, everything should be there. Did you make a clean install?

Modified by Ardently