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Windows 10 did major upgrade now Thunderbird can't find profile

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  • 1 has this problem
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  • Last reply by Wayne Mery

Heritage87
Heritage87
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Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

Windows 10 did a major upgrade yesterday which took all morning. All shortcuts had disappeared from desktop & taskbar. Found Thunderbird, opened it to find a brand new TB with no knowledge us; emails, addresses etc. How do I reverse this process? I also found no System Restore Points after this upgrade!

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Wayne Mery
Wayne Mery
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That's nasty. Does http://kb.mozillazine.org/Recovering_a_missing_profile help? And did you find out what happened?