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Whenever i download a file, firefox is unable to save it the first time, second time works.

  • 3 replies
  • 1 has this problem
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  • Last reply by FredMcD

Zee530
Zee530
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I've had this issue for a while now, i upgraded to quantum but it still persists. When i download any file, even an image, it doesn't work the first time, the arrow for downloading at the top right buffs up when the download finishes but when i check there i don't see my file. However when i save the file a second time, the arrow buffs up again and the color changes to blue and the file is saved. This is particularly annoying when downloading from sites such as mega that dont allow a download manager, i literally had to download a 100mb file twice just now cause what i described above happened, pls help.

I've had this issue for a while now, i upgraded to quantum but it still persists. When i download any file, even an image, it doesn't work the first time, the arrow for downloading at the top right buffs up when the download finishes but when i check there i don't see my file. However when i save the file a second time, the arrow buffs up again and the color changes to blue and the file is saved. This is particularly annoying when downloading from sites such as mega that dont allow a download manager, i literally had to download a 100mb file twice just now cause what i described above happened, pls help.

All Replies (3)

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.126

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration