We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can you help with linking my existing email accoutn with thunderbird?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

When I try to add my email it sais :thunderbird failed to find the settings for your email account."

When I try to add my email it sais :thunderbird failed to find the settings for your email account."

All Replies (1)

more options

it is often necessary to turn of anti virus email scanning and check firewalls allow Thunderbird to successfully set up a new account in Thunderbird. The worst I have seen is Norton, but there are reports of others causing similar problems.