We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I set Inbox "Properties" to search for a From & To string and now cannot undo it.

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by Zenos

more options

How do I get back to the normal, unfiltered Inbox function, free of any search criteria or null entries in the window that opens under Inbox>Properties? If I delete my search criteria, NO messages can be read. I don't see any obvious way to undo the overriding behavior of this search filter window! I would normally expect a "Cancel" button or some obvious way to turn off this Inbox search/filter function— Thx, Curt

How do I get back to the normal, unfiltered Inbox function, free of any search criteria or null entries in the window that opens under Inbox>Properties? If I delete my search criteria, NO messages can be read. I don't see any obvious way to undo the overriding behavior of this search filter window! I would normally expect a "Cancel" button or some obvious way to turn off this Inbox search/filter function— Thx, Curt

All Replies (4)

more options

I can't make any sense of your question. How does a folder's properties relate to filtering or sorting?

more options

Check your QuickFilter Bar.

more options

Thanks for your reply—however, I checked the Quickfilter bar but did not find anything there affecting the Inbox Properties filter. After exploring a few additional dead ends, I finally tried the Inbox Properties window "Match All" option, which in spite of its ambiguous label seemed to remove all the filtering constraints and thus solved the problem. Attention T-bird moguls and developers: if the button really undoes the Properties filter constraints, it should be labeled "Allow All", not "Match All". Thx again, Curt

more options

Those terms would appear to relate to the Message Filter dialogue. If so, I don't understand why you refer to them as "properties".

Can you please provide a screenshot of the screen, window or dialogue where you set "Match All"?