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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Alasdair

Alasdair
Alasdair
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Crash ID: bp-0d21c7b6-7080-4a62-86d4-8de450180425 Happened 2 weeks ago and had to completely re install ff has now begun to crash again, has run perfectly for goodness knows how long.

Crash ID: bp-0d21c7b6-7080-4a62-86d4-8de450180425 Happened 2 weeks ago and had to completely re install ff has now begun to crash again, has run perfectly for goodness knows how long.

Chosen solution

hi, unfortunately it will be the trusteer rapport software that is running on your system causing these crashes: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi, unfortunately it will be the trusteer rapport software that is running on your system causing these crashes: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

Alasdair
Alasdair Question owner
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Appreciate your prompt help worked a treat, should have persevered with the help system earlier would have saved me a lot of time. Cheers Alasdair