Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Back" and "Forward" never work when viewing individual messages--i.e. can't scroll through messages

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

more options

When a message is opened in a new tab, the "Back" and "Forward" buttons at the top of the page never seem to work. I cannot jump to the next message or jump back to a previous message.

When a message is opened in a new tab, the "Back" and "Forward" buttons at the top of the page never seem to work. I cannot jump to the next message or jump back to a previous message.

All Replies (1)

more options

Are they greyed out? If yes, then this is because you have not used the options to go to next message, so it cannot know what is eg: 'Back' until it has gone forward to next message.

Open email in a new tab 'Go' > 'Next' > ' Message' You will then see the 'Go' > 'Back' option highlighted.