We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does it take several minutes to download 35 kb of info?

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by Wayne Mery

alni
alni
more options

Thunderbird tells me there are no new messages, but mail washer shows several messages are waiting to be downloaded. When I check for new messages it says it's connecting but doesn't download for sometimes 8 minutes. This makes Thunderbird useless for business. How do I or you correct this significant problem?

Thunderbird tells me there are no new messages, but mail washer shows several messages are waiting to be downloaded. When I check for new messages it says it's connecting but doesn't download for sometimes 8 minutes. This makes Thunderbird useless for business. How do I or you correct this significant problem?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Who is your network provider? And your mail provider?

In addition to answering the above, ... Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?