Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pdf data invisible - bug?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

more options

FFq 62.0b9 64bit w10pro. When I open in this FF, a monthly bank statement, the built-in pdf viewer shows only underscores/check boxes/lines. I download the pdf (open w/pdf app) and all data is present. I go to same bank w/chrome, view bank statement online in chrome builtin pdf viewer & all data is visible. I restart FFq w/addons disabled and the problem recurs (no data), so it's not an (apparent) add-on. This is an issue new to me, but it wasn't a problem last fiscal quarter when I last "went to the bank" and viewed the pdf online in FFq. I did brief search here & did not find this issue addressed. Thanks.

FFq 62.0b9 64bit w10pro. When I open in this FF, a monthly bank statement, the built-in pdf viewer shows only underscores/check boxes/lines. I download the pdf (open w/pdf app) and all data is present. I go to same bank w/chrome, view bank statement online in chrome builtin pdf viewer & all data is visible. I restart FFq w/addons disabled and the problem recurs (no data), so it's not an (apparent) add-on. This is an issue new to me, but it wasn't a problem last fiscal quarter when I last "went to the bank" and viewed the pdf online in FFq. I did brief search here & did not find this issue addressed. Thanks.

All Replies (1)

more options

Hi, Beta is at 62.0.10 since yesterday. These things are expected to happen in Beta testing. Some things will change every version per week or if on Nightly.

If looking for stability less bugs, move to the Standard Release :

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines :