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Firefox notification sounds stopped working

  • 7 replies
  • 1 has this problem
  • 80 views
  • Last reply by gj999

gj999
gj999
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Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

Chosen solution

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.

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All Replies (7)

McCoy
McCoy
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The default Firefox notification system doesn't notify you with audio, only visually. As you have no audio problems with e.g. YouTube and Facebook, you may have to contact the developer(s) of the add-on(s) that you're using.

gj999
gj999 Question owner
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Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

McCoy
McCoy
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gj999 said

Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

As you say that this only happens with notifications and that audio on sites like YouTube is fine, I can only think of the extensions in question causing this (how unlikely it may seem). You also say that disabling all other add-ons makes no difference, which makes me rule out something like e.g. NoScript causing this.

I can only hope that somebody else will come up with the perfect solution for you (sorry ..... )

gj999
gj999 Question owner
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Thanks for your input.

McCoy
McCoy
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gj999 said

Thanks for your input.

So far I haven't been of any help ......  :(

I couldn't let it go just yet and I was thinking that maybe you could check Windows Settings => System ...... (?)

Or - in case you're using Thunderbird, you could post a question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a Question' at the top of the page)

gj999
gj999 Question owner
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Windows system settings all look normal/default, also I am getting notification sounds from Chrome extensions so I think it an FF issue. I'm not using Thunderbird.

gj999
gj999 Question owner
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Chosen Solution

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.